SEO Glossary
What is NAP (Name, Address, Phone)?
NAP stands for Name, Address, Phone number - the three critical pieces of business information that must be consistent across all online directories, citations, and your website for local SEO success.
NAP consistency is one of the most important local SEO ranking factors. Inconsistencies confuse search engines and hurt your local visibility.
1
Why NAP consistency matters
Google cross-references your business information across hundreds of sources to verify legitimacy. When your NAP is inconsistent:
• Google loses confidence in your business information
• Your local pack rankings suffer
• Customers may find wrong phone numbers or addresses
• Citation value is diluted
Even small differences matter - "St." vs "Street," "Suite 100" vs "Ste 100," or different phone number formats.
2
Where NAP appears
Your NAP should be consistent across:
• Google Business Profile
• Your website (header, footer, contact page)
• Yelp, Yellow Pages, BBB
• Industry-specific directories
• Social media profiles
• Apple Maps, Bing Places
• Data aggregators (Factual, Acxiom, Localeze, Infogroup)
Data aggregators feed information to hundreds of smaller directories, so correcting them first has the biggest impact.
3
How to audit NAP consistency
PixlSEO's citation management tool scans directories and checks your NAP consistency:
1. Go to Offsite SEO → Citations
2. View your business listings across directories
3. Identify inconsistencies in name, address, or phone
4. Update incorrect listings
Regularly audit your NAP after any business changes - address moves, phone number changes, or rebranding.
4
NAP best practices
• Choose one canonical format for your business name and use it everywhere
• Use the same phone number format consistently
• Include full address with suite/unit numbers
• Add NAP as crawlable text on your website (not just in images)
• Use LocalBusiness schema markup to reinforce NAP to search engines
• Update all directories immediately after any changes
FAQ
Frequently asked questions
How many directories should I be listed on?
Focus on the top 50-100 directories relevant to your industry and location. Quality over quantity.
What if my business moved?
Update your GBP first, then systematically update all directories. Use citation management tools to track progress.
Related Terms
Audit your NAP consistency
Use PixlSEO to scan your business listings and identify NAP inconsistencies across directories.
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